Refund Policy

Covered product problems

We review requests for an item that arrives damaged, defective, incorrect, incomplete, or materially different from its product description. Open the request within 30 calendar days after delivery.

A voluntary return is not accepted solely for a change of mind, personal preference, or a mistaken size or option. Consumer rights that applicable law does not allow us to exclude remain available.

Requesting a review

Email narsappan903@gmail.com with the order number, checkout email, reason for the request, and photographs or video showing the item and packaging. Keep the packaging, accessories and related parts while the request is assessed.

Approval and return directions

Do not send merchandise before approval. If a return is authorized, we will provide the correct return address, packing directions, label or shipping instructions, and any applicable cost information. Replacement or exchange availability depends on the review and inventory at that time.

Refund timing

After approval, we process and initiate the refund to the original payment method within 10 calendar days. A bank, card issuer or payment provider may need additional time to post the credit, so the account posting date is not guaranteed.